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What is the REAL COST of Digital Transformation
Well that’s a loaded question…. and for something that quite complex, ambiguous, and something that varies greatly depending on industry as well as organizational maturity. But enough excuses / disclaimers! Let’s dive in… Data is scarce, but we do have … Continue reading What is the REAL COST of Digital Transformation
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Critical FIRST step most companies MISS when starting Digital Transformation SIMPLIFICATION
What’s the first phase of Digital Transformation? Here are a few common approaches and their proponents: Start with Culture Change… as supported by Dion Hinchcliffe, Niall McKeown, and many other Digital Transformation gurus https://dionhinchcliffe.com/ https://www.ionology.com/ Start with Customer & Digital … Continue reading Critical FIRST step most companies MISS when starting Digital Transformation SIMPLIFICATION
3 Big Ways to fail in Digital Transformation simply by NOT understanding what it really is
With only ~20% of organizations successful in their Digital Transformation (as reported by Forrester / covered in my last article), what are we doing wrong? Well one of the problems is we don’t clearly understand what Digital Transformation is. In … Continue reading 3 Big Ways to fail in Digital Transformation simply by NOT understanding what it really is
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What to do when your organization is not ready for Digital Transformation
Despite customer demand, competitive pressure, market trends, and sheer logic… many organizations are still not prepared nor able to successfully undergo their digital transformation. Forrester in their “The State Of Digital Business 2015 To 2020” reported that only an average … Continue reading What to do when your organization is not ready for Digital Transformation
The Myth of Upside-down Digital Transformation
What is Digital Transformation? Most adopted definition is the one used by Wiki / InfoWorld / I-Scoop: “Digital transformation is the application of digital technologies to fundamentally impact all aspects of business and society.” There is a deceitfully simple misunderstanding … Continue reading The Myth of Upside-down Digital Transformation
HEARTBEAT EXAMPLE 1
EXAMPLE: SMALL CITY FOOD BANK Let’s look at an example of how HEARTBEAT could be applied in the context of a small city Food Bank using in this case a weekly cadence. Week 1: [1 PURPOSE] On Monday morning, a group of three staff in the Food Sourcing team sits down together for 20 minutes. They reflect on the mission of their organization and few visitor stories from past week. It’s winter and they notice an emerging need in visitors needing fresh produce. They simply write down three things commonly asked for: citrus fruit, apples, local vegetables. [2 SIMPLIFY] On … Continue reading HEARTBEAT EXAMPLE 1