Get unstuck & empower leaders through LEADERSHIP Hackathon
Running a Hackathon is not just for software companies. Spotify HR (yes HR!) has been using hackathons as early as 2015. Their first hackathon successfully increased diversity and gender-parity of at that time male-dominated organization. But their most recent hackathon did not have developers or engineers, but rather middle-managers and organizational leaders.
Continue reading “Get unstuck & empower leaders through LEADERSHIP Hackathon”5 A’s of C-level Dynamics
You likely had this experience far too many times: A group of middle or upper managers grimaced when leaving a tense executive meeting with C-level executives co-presenting a new org vision or org change or significant org news. Couple manager … Continue reading 5 A’s of C-level Dynamics
Confessions of an Agile change agent
Chantal, a seasoned IT VP in nonprofit sector once asked me “When is the best time to start an Agile transformation?” I remember hesitating responding not because I didn’t know the answer. I hesitated anticipating the conversation to follow. I hesitated because I myself remember being in her shoes long ago hoping there is some ideal time when a perfect masterplan can play out. I finally answered transparently “There is never the right time. It will always be messy! You’re transforming people and… ” I wrestled grasping for the right words “… WE are messy.”
Continue reading “Confessions of an Agile change agent”Five P’s of Office Politics
Office politics are a complex issue, especially when we are the subjects of it. Yes sometimes decisions are made to advance personal executive agendas or business profit at the “expense” of people. Yes the business “morality” is often in conflict with … Continue reading Five P’s of Office Politics
Toward Digital Transformation
Recently I had the opportunity to join friends at NetHope and EasyProjects to talk about Digital Transformation. Here is the video recording of the webcast. Full info on the session: https://solutionscenter.nethope.org/webinars/view/toward-digital-transformation-with-world-vision-canada-and-easy-projects Continue reading Toward Digital Transformation
HEARTBEAT a simple and fast TRANSFORMATION approach for smaller NONPROFITS
HEARTBEAT is the smallest natural cadence of our human life. There are others (sunsets, seasons, years) yet heartbeat represents something profound. It’s an expression of the very act of living. It reduces the clutter of our noisy existence to what … Continue reading HEARTBEAT a simple and fast TRANSFORMATION approach for smaller NONPROFITS
We need to EVOLVE to a PERMANENT Organizational TRANSFORMATION Model
Is your organization going through a transformation? It could be a digital transformation, business merger, strategic transformation, operational restructure, change in operational model. If so I need to ask you three important questions: Does your transformation plan start with cultural … Continue reading We need to EVOLVE to a PERMANENT Organizational TRANSFORMATION Model
What is CX Architecture?
Short video explaining what is Customer Experience CX Architecture… Please let me know what you think about it. Continue reading What is CX Architecture?
Digital TRANSFORMATION Toolkit: IDEATION over Idea Execution
Digital Transformation requires a different approach to generating ideas. Typical Approach: Idea Validation / Execution Here are the steps commonly used by corporations: Brainstorm (either as a group or an individual) Short discussion of the idea Subjecting the idea to … Continue reading Digital TRANSFORMATION Toolkit: IDEATION over Idea Execution
Culture Change is the biggest Obstacle and the biggest Opportunity in Digital Transformation
Whether you review Gartner’s 2016 Financial Services Innovation Survey, read FastCompany’s articles on this topic, or recently run into the Capgemini’s report (global leader in consulting)… Culture Change keeps showing up as the largest obstacle to Digital Transformation. Why is that? Here … Continue reading Culture Change is the biggest Obstacle and the biggest Opportunity in Digital Transformation
Powerful yet often unexplored approach for Nonprofit Digital Transformation COALITION
Here is the problem… Overall donations in Canada are on the decline. In fact, last year they reached the lowest point in last 10 years (source: Fraser Institute 2016 based on CRA tax data). And the situation is expected to … Continue reading Powerful yet often unexplored approach for Nonprofit Digital Transformation COALITION
3 Advantages and 3 Disadvantages NONPROFITS have when going through Digital Transformation
Every organization will have to go through Digital Transformation of some kind. It’s no different with nonprofits. But there are a few key differences for nonprofits vs private companies. Let’s explore the ADVANTAGES nonprofits can and should really exploit when … Continue reading 3 Advantages and 3 Disadvantages NONPROFITS have when going through Digital Transformation
What is the REAL COST of Digital Transformation
Well that’s a loaded question…. and for something that quite complex, ambiguous, and something that varies greatly depending on industry as well as organizational maturity. But enough excuses / disclaimers! Let’s dive in… Data is scarce, but we do have … Continue reading What is the REAL COST of Digital Transformation
Critical FIRST step most companies MISS when starting Digital Transformation SIMPLIFICATION
What’s the first phase of Digital Transformation? Here are a few common approaches and their proponents: Start with Culture Change… as supported by Dion Hinchcliffe, Niall McKeown, and many other Digital Transformation gurus https://dionhinchcliffe.com/ https://www.ionology.com/ Start with Customer & Digital … Continue reading Critical FIRST step most companies MISS when starting Digital Transformation SIMPLIFICATION
3 Big Ways to fail in Digital Transformation simply by NOT understanding what it really is
With only ~20% of organizations successful in their Digital Transformation (as reported by Forrester / covered in my last article), what are we doing wrong? Well one of the problems is we don’t clearly understand what Digital Transformation is. In … Continue reading 3 Big Ways to fail in Digital Transformation simply by NOT understanding what it really is
What to do when your organization is not ready for Digital Transformation
Despite customer demand, competitive pressure, market trends, and sheer logic… many organizations are still not prepared nor able to successfully undergo their digital transformation. Forrester in their “The State Of Digital Business 2015 To 2020” reported that only an average … Continue reading What to do when your organization is not ready for Digital Transformation
The Myth of Upside-down Digital Transformation
What is Digital Transformation? Most adopted definition is the one used by Wiki / InfoWorld / I-Scoop: “Digital transformation is the application of digital technologies to fundamentally impact all aspects of business and society.” There is a deceitfully simple misunderstanding … Continue reading The Myth of Upside-down Digital Transformation
10 Principles of Transformational Leadership
Truly understand the change required Accept you must be the primary force of change Develop a holistic unbiased plan worthy of following Understand that change takes effort and time Demonstrate the very change that’s required Provide a continuous force for … Continue reading 10 Principles of Transformational Leadership
3 dead guys, 4 laws, and the momentum of change
You’ve worked so hard at creating a change in your organization? How do you maintain or even increase the momentum? The novelty and initial excitement will fizz out. But here is some science to guide us. 1. When it comes … Continue reading 3 dead guys, 4 laws, and the momentum of change
Social Physics, Gene Mapping, Big Data, and the Next Great Challenge
There is a movement afoot in social sciences. It’s called Social Physics (also called Digital Sociology). Social sciences long accused to be “more art than science” are using big data to settle the old-age argument of nature vs nurture. Let’s … Continue reading Social Physics, Gene Mapping, Big Data, and the Next Great Challenge
Formula for predicting CHANGE
How can we predict is a specific change will in fact occur and to what extent? Here is an equation to help you understand various dynamics involved and foresee what is likely to happen. Let’s brake this down Change is … Continue reading Formula for predicting CHANGE
Managers: 5 Ways to Evolve How U Interview Candidates
Hey managers! Interviews are a key step in hiring great people. Yet the practice of interviewing potential candidates in many companies has not evolved since the 70’s. After interviewing ~500 candidates in my last 15 years as marketing / IT manager, I … Continue reading Managers: 5 Ways to Evolve How U Interview Candidates
6 Forces Shaping Digital Revolution
3 Phases of Digital Revolution History shows revolutions come in phases. Digital Revolution is no different. Phase 1 is Adaptation where we adapt current experiences / tools to new context (already done). Phase 2 is Innovation where we create new … Continue reading 6 Forces Shaping Digital Revolution
12 Ways the Digital Industry is Redefining the Retail Experience
Dear retailer. Digital is changing retail even for the small business. In fact, many new trends are not merely adaptations of how retail already does business. They are game changers. Here are the most important trends: 1. Showroom Digitization continues to … Continue reading 12 Ways the Digital Industry is Redefining the Retail Experience