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Your AI Amnesty Strategy – How to Bring Your Shadow AI Practices into the Light
A quiet crisis is unfolding in North American enterprises. It is the rise of “Shadow AI”: employees covertly using unapproved Generative AI tools (like ChatGPT or Claude) to write code, draft sensitive emails, or analyze proprietary data. According to the … Continue reading Your AI Amnesty Strategy – How to Bring Your Shadow AI Practices into the Light
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5 GenAI Workflows + prompts to accelerate Corporate Training development
Providing general AI training for all your employees is one of the fundamental early maturity steps. With help of Gen AI, the gruelling task of creating this training is now easier than ever. For decades, the “Iron Triangle” of corporate … Continue reading 5 GenAI Workflows + prompts to accelerate Corporate Training development
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Beyond the NPV & CAPEX Fallacy: Why Standard ROI Models Are Obsolete for Generative AI
For decades, the Net Present Value (NPV) spreadsheet has been the gatekeeper of corporate innovation in North America. In the predictable worlds of financial services, legacy software updates, or non-profit capital campaigns, this deterministic approach worked. You input a cost, … Continue reading Beyond the NPV & CAPEX Fallacy: Why Standard ROI Models Are Obsolete for Generative AI
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Beyond Frameworks – Six Ways AI Is Transforming How Large Enterprises Practise Agility
AI adoption is forcing large organizations to rethink how they implement Business Agility. Traditional Agile practices—designed for predictable, human-only workflows—are not sufficient for AI-enabled operating models. As financial services, software, and nonprofit enterprises accelerate their AI programs, six key shifts … Continue reading Beyond Frameworks – Six Ways AI Is Transforming How Large Enterprises Practise Agility
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Beyond Compliance – How China is Rewriting AI Governance Around Ideology
China’s recent AI rules combine tight technical controls with an explicit political purpose—requiring AI systems to reflect “socialist” values as a condition of trust and public legitimacy—creating a governance model that every VP should read as both a regulatory playbook … Continue reading Beyond Compliance – How China is Rewriting AI Governance Around Ideology
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The Greatest Barrier to AI? Senior Leadership Mindsets Designed for Scarcity, Not Discovery.
The biggest challenge to AI org maturity is Senior Leaders responsibly embracing uncertainty and ambiguity Most large organizations aren’t held back by technology or talent shortages—they’re held back by senior leaders who resist evolving their own mindset maturity, require unreasonable … Continue reading The Greatest Barrier to AI? Senior Leadership Mindsets Designed for Scarcity, Not Discovery.
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Future-Proofing FinTech Startups in Canada: An Offensive Strategy for AI Regulation
In Canada as of January 2025, Bill C-27 (containing the Artificial Intelligence and Data Act, or AIDA) has effectively died on the order paper due to the prorogation of Parliament. For many founders, this signals a reprieve—a chance to delay … Continue reading Future-Proofing FinTech Startups in Canada: An Offensive Strategy for AI Regulation
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From Agile to AI: Four Ways Change Management Just Changed Forever
AI-driven transformation is not just “digital 2.0.” It changes the locus of value, how work is designed, and the governance and trust questions you must resolve. Below are four principal ways AI change management differs from standard digital or Agile … Continue reading From Agile to AI: Four Ways Change Management Just Changed Forever
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AI Isn’t Your Problem—Your Operating Model Is: How AI Exposes Organizational Weaknesses
AI transformations aren’t just technology initiatives—they’re pressure tests on organizational maturity. As large organizations push to adopt AI at scale, long-standing weaknesses are being exposed: slow decision-making, entrenched silos, decades of technical debt, and a culture that struggles to change … Continue reading AI Isn’t Your Problem—Your Operating Model Is: How AI Exposes Organizational Weaknesses
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The EU AI Act’s Global Reach: What North American Execs Must Know
The European Union’s AI Act is not noise—it’s a seismic event. For North American leaders in finance and technology, it’s tempting to dismiss this as a “European problem.” This is a critical mistake. Much like the GDPR, the AI Act … Continue reading The EU AI Act’s Global Reach: What North American Execs Must Know
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Five Practical Ways Executives Are Using GenAI to Simplify Their Day
Generative AI (GenAI) isn’t just for data scientists or digital labs — it’s a personal productivity accelerator already embedded in the daily tools of most leaders. Whether through Microsoft Copilot, ChatGPT Enterprise, or Google Workspace, executives can now automate routine … Continue reading Five Practical Ways Executives Are Using GenAI to Simplify Their Day
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Five Ways Your Organization Is Not Ready for AI Transformation (and What to Do About It)
AI is moving faster than most organizations can adapt. Many Canadian financial and technology leaders have pilots in motion, yet few are ready to scale responsibly or sustainably. The challenge isn’t about tools or algorithms—it’s about readiness: leadership alignment, data … Continue reading Five Ways Your Organization Is Not Ready for AI Transformation (and What to Do About It)
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AI hopes, hypes, horizons, and the singularity beyond them all
No, I didn’t use AI to write this article. These are my personal insights. Yet I did use AI to edit and improve this article – made it clearer and stronger. I’ll include both versions for your comparison and enjoyment. … Continue reading AI hopes, hypes, horizons, and the singularity beyond them all
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From Control to Confidence: Building AI Governance That Scales with Trust
Adopting AI at scale is not merely a technology project — it requires a step-change in governance, compliance and risk management. Below are five concrete shifts senior leaders must drive now to preserve trust, enable innovation and control downside risk. … Continue reading From Control to Confidence: Building AI Governance That Scales with Trust
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The New Leadership Playbook: Governing, Scaling, and Humanising AI Transformation
Practical leadership shifts to move AI from pilot projects into sustained, high-value business outcomes. AI adoption no longer fits into the “install and train” playbook of past digital or Agile waves. The organizations that convert AI experiments into durable advantage … Continue reading The New Leadership Playbook: Governing, Scaling, and Humanising AI Transformation
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AI transforming orgs: Why Your Digital Playbook Won’t Work This Time
Executive summary: AI-driven transformation is not just “digital 2.0.” It changes the locus of value, how work is designed, and the governance and trust questions you must resolve. Below are four principal ways AI change management differs from standard digital … Continue reading AI transforming orgs: Why Your Digital Playbook Won’t Work This Time
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Get unstuck & empower leaders through LEADERSHIP Hackathon
Running a Hackathon is not just for software companies. Spotify HR (yes HR!) has been using hackathons as early as 2015. Their first hackathon successfully increased diversity and gender-parity of at that time male-dominated organization. But their most recent hackathon did not have developers or engineers, but rather middle-managers and organizational leaders.
Continue reading “Get unstuck & empower leaders through LEADERSHIP Hackathon”
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5 A’s of C-level Dynamics
You likely had this experience far too many times: A group of middle or upper managers grimaced when leaving a tense executive meeting with C-level executives co-presenting a new org vision or org change or significant org news. Couple manager … Continue reading 5 A’s of C-level Dynamics
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Five P’s of Office Politics
Office politics are a complex issue, especially when we are the subjects of it. Yes sometimes decisions are made to advance personal executive agendas or business profit at the “expense” of people. Yes the business “morality” is often in conflict with … Continue reading Five P’s of Office Politics
Toward Digital Transformation
Recently I had the opportunity to join friends at NetHope and EasyProjects to talk about Digital Transformation. Here is the video recording of the webcast. Full info on the session: https://solutionscenter.nethope.org/webinars/view/toward-digital-transformation-with-world-vision-canada-and-easy-projects Continue reading Toward Digital Transformation
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HEARTBEAT a simple and fast TRANSFORMATION approach for smaller NONPROFITS
HEARTBEAT is the smallest natural cadence of our human life. There are others (sunsets, seasons, years) yet heartbeat represents something profound. It’s an expression of the very act of living. It reduces the clutter of our noisy existence to what … Continue reading HEARTBEAT a simple and fast TRANSFORMATION approach for smaller NONPROFITS
What is CX Architecture?
Short video explaining what is Customer Experience CX Architecture… Please let me know what you think about it. Continue reading What is CX Architecture?
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Culture Change is the biggest Obstacle and the biggest Opportunity in Digital Transformation
Whether you review Gartner’s 2016 Financial Services Innovation Survey, read FastCompany’s articles on this topic, or recently run into the Capgemini’s report (global leader in consulting)… Culture Change keeps showing up as the largest obstacle to Digital Transformation. Why is that? Here … Continue reading Culture Change is the biggest Obstacle and the biggest Opportunity in Digital Transformation
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Powerful yet often unexplored approach for Nonprofit Digital Transformation COALITION
Here is the problem… Overall donations in Canada are on the decline. In fact, last year they reached the lowest point in last 10 years (source: Fraser Institute 2016 based on CRA tax data). And the situation is expected to … Continue reading Powerful yet often unexplored approach for Nonprofit Digital Transformation COALITION
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3 Advantages and 3 Disadvantages NONPROFITS have when going through Digital Transformation
Every organization will have to go through Digital Transformation of some kind. It’s no different with nonprofits. But there are a few key differences for nonprofits vs private companies. Let’s explore the ADVANTAGES nonprofits can and should really exploit when … Continue reading 3 Advantages and 3 Disadvantages NONPROFITS have when going through Digital Transformation
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What is the REAL COST of Digital Transformation
Well that’s a loaded question…. and for something that quite complex, ambiguous, and something that varies greatly depending on industry as well as organizational maturity. But enough excuses / disclaimers! Let’s dive in… Data is scarce, but we do have … Continue reading What is the REAL COST of Digital Transformation
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Critical FIRST step most companies MISS when starting Digital Transformation SIMPLIFICATION
What’s the first phase of Digital Transformation? Here are a few common approaches and their proponents: Start with Culture Change… as supported by Dion Hinchcliffe, Niall McKeown, and many other Digital Transformation gurus https://dionhinchcliffe.com/ https://www.ionology.com/ Start with Customer & Digital … Continue reading Critical FIRST step most companies MISS when starting Digital Transformation SIMPLIFICATION
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What to do when your organization is not ready for Digital Transformation
Despite customer demand, competitive pressure, market trends, and sheer logic… many organizations are still not prepared nor able to successfully undergo their digital transformation. Forrester in their “The State Of Digital Business 2015 To 2020” reported that only an average … Continue reading What to do when your organization is not ready for Digital Transformation
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3 dead guys, 4 laws, and the momentum of change
You’ve worked so hard at creating a change in your organization? How do you maintain or even increase the momentum? The novelty and initial excitement will fizz out. But here is some science to guide us. 1. When it comes … Continue reading 3 dead guys, 4 laws, and the momentum of change
Adam Outside The Box 