Evolving Companies ~ Change requires emotion. The hardest part of evolving a company is changing people. People are complex. Their motivations are often based on fears and other emotions. Simply educating them will prove totally inefficient. Continue reading Evolving Companies ~ Change Requires Emotion
Dear retailer. Digital is changing retail even for the small business. In fact, many new trends are not merely adaptations of how retail already does business. They are game changers. Here are the most important trends: 1. Showroom Digitization continues to … Continue reading 12 Ways the Digital Industry is Redefining the Retail Experience
I have a dream. I dream of a different digital education experience. One driven equally by academia, by the industry it serves, and by students themselves. In my dream no such separation exists. THE VOID This vision is not born out … Continue reading Re-Evolving Digital Education
Redefining retail: Showroom digitization continues to extend the definition of a store using technology. Not only is ecommerce extremely easy to execute. New tools allow for seemless transition between digial and physical retail experiences. More than kiosks, digital signage, or interactive instore digital catalogues… a totally new shopping experience is formed, one where the smart phone serves as a bridge and guide to a hyper-connected showroom. Continue reading Redefining retail via hyper-connected showroom
Quantum Mechanics and Change Management: Second law of thermodynamics states that in a closed system different forces will naturally evolve to a state of equilibrium. The same principle applies when evolving companies or departments. Without a constant agent of change, people will naturally settle down into their routine and stop evolving. Continue reading Quantum Mech and Agents of Change
Customer Loyalty industry is changing. Now even small businesses with a 5-digit budget spent on integrated website, mobile app, and POS can inexpensively create programs that provide the same sophistication and customer purchase insight as Shoppers Drug Mart and Air Miles. Continue reading Customer Loyalty
Adam Outside The Box 